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Helpdesk - How it was once and and how it is today

Terry Freedman brought this to my attention. A wonderful analogy to today's helpdesk.
YouTube - Introducing the book (repost)
Have fun!
 
 

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Does Medical Education need a Nintendo Wii!?

The entertainment industry discovered medical case based simulations. Quoting Eliot Masie from his newletter:

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Flock - It's not just a YAB (yet another browser)

I have been testing flock - a new browser - for a while now. It is an open source browser and it is quite different from firefox, ie, and the like, because it supports social networks and web 2.0 technologies. It is available for windows, linux, and mac.

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Upgrade to Drupal 5.x

Yesterday I installed my first Drupal 5.x site from scratch. It was really easy. Coming from a 4.7 site the makeover of the installation procedure was impressive. The database tables were created automatically. There were hints given for possible security issues with file and folder permissions - great. Just after about 15 minutes it was up and running.

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CNN: "Person of the Year: You"

In a news article posted by CNN on December 17th they were looking for the person of the year 2006 and found that it was all about social networking, communities, and collaboration on the web:

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News Story: Major incidents hit NHS national systems

In his Informaticopia-Blog Rod Ward brought this article to my attention. It details the quite a large number of incidents effecting the NHS IT-systems installed in hospitals. A frightening large number of patients were put at risk.

Read the news story: Major incidents hit NHS national systems

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Steve Hargadon: Interview with Martin Dougiamas, Creator of Moodle

If you ever wondered about the background of Moodle, here is a very interesting interview with Martin Dougiamas talking about himself, Moodle, and the Moodle community. In case you don't know, he is the creator of Moodle, an open source learning management system, that is used widely in all varieties of settings.
Here is Steve Hargadon's blog entry

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Blogs: Haven't they been around for some centuries?

Reading in the wonderful Baroque Trilogy by Neal Stephenson about the activities of the scientists in the early 17 hundreds and earlier it appears that scientific progress was largely enhanced by writing letters about work in progress to collegues. It seemed to be about trying out ideas, describing problems, asking questions or answering them, discussing ideas etc. Finished work was committed to books - if at all. This activity of writing letters - isn't that how blogs and comments are working nowadays? It is only a little faster and reaching a larger (global) audience.

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Website converted to Drupal (some further impressions)

Coming from Postnuke and Typo3 as my last content management systems (CMS), I have finally finished converting my website to Drupal. The conversion was partly done by direct database table transformation but mostly was done using simple cut and paste (sometimes quite a drag). This certainly would not have worked for a larger website. But for me it was easier and faster than making sure that all the database table conversion would go right.

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More thoughts on education: product or process

After reading David Muir's blog entry "Education: product or process" that was triggered by George Siemens' blog "How things change...", I felt quickly that education must be a process. But I never had really thought about it. My main argument is that a product would be well defined and finished at some time. I am looking at education as something always ongoing. So it does not meet the criteria of a product.

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